Keypad Door Lock Not Working? (How to Troubleshoot)

Here are the Most Common Door Lock Problems:

1) Sticky Locks

If you need to jiggle your keys a few times before they catch the lock, you should consider repair or replacement before the lock completely gives way. 2) Frozen Locks

2) Frozen Locks

This occurs when moisture gets into a lock and the temperatures drop. Be careful trying to fix this yourself. Don’t ever force the key into a frozen lock or you will likely find yourself with a broken key. Although you can try a deicer, it pays to contact a Paragon Locksmith who is on call for emergencies 24 hours a day. We have the best solutions for frozen situations that will not cause damage to your lock or keys.

3) Misalignment

If you find that your door lock won’t latch into position, a professional adjustment may be necessary. For the best maintenance, we recommend that you have an annual lock checkup. A Paragon specialist can save you money and protect you from dangerous and uncomfortable situations.

4) Key Broke in Lock

Snapping a key in a lock is never good and can be a real problem. This is a relatively common problem. To avoid this, be careful when locking and unlocking your door.

5) Door Won’t Close Properly

If your door doesn’t shut all the way or won’t latch properly, this can make locking the door difficult. The bolt needs to align correctly with the strike plate, and the door itself has to fit properly within the frame for the lock to work right.

6) The Lock is Broken

The mechanics of the lock itself may be the problem. If this is the issue, it’s best to hire a professional locksmith like Paragon Security to help you replace the lock.

7) The Key has Trouble Inserting

This can be caused by using the wrong key. So check it is the right one before calling a locksmith for help unlocking your door. It also could be that the lock is dirty and needs to be cleaned.

Door locks may be small, but they are the biggest protector of the safety and security of your home and business.

For this reason, it is essential to hire a professional locksmith when a problem arises.

Over time, you may encounter difficulty with door locks due to normal wear and tear. Keep an eye out for signs that a problem may occur.

Why Choose Paragon Security? Our commitment. We hold every interaction with every customer to the highest standard. We are extremely proud of our repeat business and utmost level of customer satisfaction.

We all have the same needs, so you can rest assured that the quality of service Paragon Security provides to you will exceed your expectations. Contact us (link) to find out how our expert staff can help you with all of your door lock problems.


Entire Lock Cylinder Turns

A cylinder turns when the setscrew(s) meant to hold it in place become loose or broken.

Mortise lockset: Remove the door knob’s faceplate (if there is one) at the door’s edge and locate the one or two cylinder setscrews. They should be in line with the center of the lock cylinder. Tighten the setscrew(s) by turning clockwise—be sure they engage the slot that runs along the edge of the cylinder (the key slot should be perfectly vertical). Replace the faceplate.

Surface-mounted rim lock: Unscrew and remove the cover (called a “case”). Tighten the cylinder setscrews. Replace the case.

Why Is My Door Lock Loose?

Door locks can become loose due to frequent turning of the doorknob. This common door lock problem often affects interior doors with lever-style keyed doorknobs, especially those in frequently used rooms such as bedrooms and bathrooms. It can be exacerbated by family members who regularly rotate the handle too far or children who hang on door handles.

A loose door lock may also result from a slipped locking mechanism, which prevents the internal parts of the lock from connecting properly.

Extended Tips on how to fix a door lock that wont turn

Here are more tips to help you work around a jammed door lock.

Check for temperature-related issues

Odd as it might sound, cold or hot weather might affect the operations of your door locks and keys. If it is a cold day and the key will not turn, use a hairdryer to blow some heat on the key and keyhole. A little heat might be all that is needed to get the lock to work again.

Opt for a dry lubricant

Debris is a major cause of jammed locks. Keep dust and dirt away from the keyhole and entire lock mechanism by using a dry lubricant instead of an oil-based one. Teflon or graphite lubricants are great options.

Door Lock Problem #4: Jammed Door Locks

Door locks can become jammed for all sorts of reasons, some of which we will discuss in this section here. It is important that you repair any jammed door locks as soon as you notice them. Ignoring the issue could result in even more damage to the door lock and door frame. Repairing and fixing the issue sooner than later will help you to prevent any further damage.

One of the most common reasons door locks jam in the first place is through the build-up of debris and dirt. Many things can clog inside door locks, and part of this is identifying what has clogged your door lock. If debris builds up inside the door lock, this could lead to the internal mechanism eventually being completely clogged. When this happens, the door lock will be unable to function as it should, leaving you unable to use your key. If your door lock is jammed, for this reason, this could lead to keys getting stuck and broken inside the door lock. This then escalates the issue by causing an additional problem that needs attention.

In addition, your door lock being jammed could also be a sign of an attempted break in. As scary as it sounds, this is a common sign that someone has attempted to gain entry into your home or office. If you are confident that there is no other cause for your door lock to be jammed, this could well be the cause. But this usually only happens if someone has attempted to break in and has broken your door latch or bolt.

Door Lock Problem #4: How to Fix It

Without surprise, before your door lock can be fixed the first step here is to identify why your lock is jammed. There could be many reasons why your door lock is jammed, so examining the lock and the door is important for performing repairs. You should take notice of the door hardware as well as the door itself. It is important to check the entire door and its components over for any damage.

If your door lock is jammed as the result of the build up of debris or dirt, then you need to clean and remove it. Remove any dirt that is causing the build up by applying a lubricant. However, it must be noted that the correct lubricant should be used. If you make the mistake of using the wrong lubricant, you could end up causing more problems. Locksmiths generally use lubricants such as Graphite or WD-40.

However, if your door lock is jammed as the result of a broken latch or bolt, the repair will be a different process. The door latch or bolt will need to be repaired or replaced entirely, depending on the level of damage. While many homeowners will attempt to fix a broken bolt themselves, this usually requires the professional help of a locksmith. Bending it back into shape is not the solution to a broken bolt. Attempting to do this will cause the bolt to become weakened. For this reason, it is better to address it in an appropriate way. If you do not have the tools or knowledge to repair this yourself, you will need the assistance of a professional locksmith.

Smart Lock Maintenance

How often should I change the lock batteries?

While battery life varies between smart lock, generally speaking batteries last anywhere from 6 to 9 months before expiring. Most smart lock models also have a way of notifying the user when batteries are running low, whether it’s a light on the device itself or a message that is sent to the user’s phone. If you really want to be proactive, we’d recommend changing out the batteries every six months or so, or every time you check your smoke detector’s batteries, which is recommended every six months.

How often should I change the lock code?

There’s really no recommended frequency at which to change your code, just situations that may warrant it. For instance, if you’ve just ended a relationship and your former significant other is now not living in the home, that’s a good time to change the code. If you’re on vacation for the week, but you’re dog sitter needs access to the home, consider setting a temporary code that expires after you’re back for this individual, should your lock model offer such. Bottom line: use common sense as to how often you need to change and adjust access codes.

Where should I store the backup key?

Most smart locks come with backup traditional keys, which can gain access the old-fashioned way. These are also used to rekey smart locks. On that note, you want to be sure that your backup key is in a place where you can easily access it at all times. Some ideal places include in your wallet, on a key ring with any other keys that you have and carry, and possibly even in a secure place in your car or garage.

Door Knob Is Loose

Door knobs may become loose over time. Methods of tightening them depend upon the type of lock. You can tighten a simple interior mortise lockset like the one shown at left as follows:

1) Loosen the setscrew on the door knob’s shank.

2) Hold the door knob on the other side of the door, and turn the loose door knob clockwise until it fits snugly. Then tighten the screw until you feel it resting against the flat side of the spindle. The knob should turn freely.

3) If this does not help, remove the door knob and check the spindle; if the spindle is worn, it must be replaced. If the whole lockset is worn, it is best to replace it entirely.

Contact Custom Complete Automotive

If you are having issues locking and unlocking your car doors, our technicians at Custom Complete Automotive can help. We have the expertise to handle all car models and can tackle even the most technical car door issues. To learn more about our auto services, or to schedule an appointment at one of our locations, contact us today!


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